Specialism Contributor

Alexander Lau

A veteran design professional with almost 30 years’ experience, Alexander owned and led award-winning multi-disciplinary design consultancies, working with international clients in the transportation, military, healthcare, security, hospitality, wellness, food and beverage, and retail industries. The projects range from strategy and conceptualization for value creation, all the way through to production, optimization, and project management. Today, it is unlikely for anyone, who is out and about in Singapore, not to encounter something designed by Alexander.

In 2011, he made a career switch to head the Design Excellence Centre at the Institute of Technical Education College Central, where he designed the Design Thinking curriculum and developed Continuing Education Training Workshops for adult learners. More than 3,000 adult and student learners have been trained/coached by Alexander.

Since 2014 – and in his current role as Principal Design Lead at Innovation Lab of Public Service Division, Prime Minister’s Office, Singapore – Alexander advocates for human-centric, collaborative, and experimental mindsets in the design of government policies and services. He is applying his skills and experience to build capabilities and capacity in design-led public-sector innovation. Innovation Lab’s work supports Public Sector Transformation in bringing multiple agencies together to collaborate and design healthcare, social, municipal, and economic policies and services that prioritize citizens’ experience and outcomes over an individual agency’s interests.

Design Thinking

Design thinking is at least an iterative process for problem solving, centred around human needs. It is an approach to creative problem solving, often addressing ‘wicked problems’ that involve multiple interconnected stakeholders and systems, with no distinct solution pathways

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Dear OD App user

We are pleased to welcome you to this ‘field test’ of The OD App. We hope you find it to be a useful resource for you as an OD practitioner.

Please take time to watch the short instruction video on the home page.

We warmly encourage you to provide any feedback, observations, and/or suggestions that you might have for improving the app. This can be done via the ‘Feedback’ form at the bottom of the ‘Your Journey’ tab on the app. 

Once you have opened that tab, you can click on the ‘Feedback’ button and follow the instructions that appear, sharing about your experience and any comments that you think may be helpful.

Thank you! As we note, this is a community resource. Your input is welcome and important.

The OD App Team